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Privacy Policy for Upspect LLC

 

Effective Date: November 19, 2025

This Privacy Policy describes how Upspect, LLC (the "Company," "we," "us," or "our") collects, uses, and discloses information when you use our services, visit our website (https://www.upspect.com/), or otherwise interact with us.

 

1. Information We Collect

 

We collect information about you in various ways, including information you provide directly to us and information we collect automatically through your use of our services.

 

A. Information You Provide to Us

 

This may include, but is not limited to:

  • Contact Information: Name, email address, mailing address, and phone number.

  • Property Information: Address of the property to be inspected, size, age, and relevant access details.

  • Scheduling and Payment Information: Dates and times of inspections, and payment details (processed securely by a third-party processor; we do not store full credit card numbers).

  • Communications: Information you provide when you contact us with questions, feedback, or requests for service.

  • Text Messaging Data: Your consent to receive text messages for scheduling, reminders, and service updates.

 

B. Information Collected Automatically

 

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visit.

  • Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies to enhance your experience and analyze website usage.

 

2. How We Use Your Information

 

We use the information we collect for various business purposes, including to:

  • Provide, operate, and maintain our home inspection services.

  • Process and confirm inspection appointments and payments.

  • Communicate with you, including sending inspection reports, confirmations, and reminders.

  • Improve our website, services, and marketing efforts.

  • Comply with legal obligations, enforce our terms and conditions, and protect the security of our services.

 

3. How We Share Your Information

 

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, scheduling software, IT support, and email delivery.

  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect and defend our rights or property, or ensure the safety of our users or the public.

  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to a third party.

Crucial Note on Text Messaging Data: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

4. Data Security

 

We implement reasonable physical, administrative, and technical safeguards designed to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

 

5. Your Choices and Rights

 

  • Opt-Out of Communications: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email. You may opt-out of receiving text messages by replying "STOP" to any message.

  • Access and Correction: Depending on your location, you may have the right to request access to or correction of your personal information.

 

6. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new "Effective Date."

 

7. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

  • Company Name: Upspect, LLC

  • Address: 463 W Pinnacle Ridge Dr, San Tan Valley, AZ 85140

  • Email: info@upspect.com

  • Phone: (602) 345-1634

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