1. Acceptance of Terms
By scheduling an inspection, using the Upspect website, or engaging Upspect services in any way, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our services.
These Terms apply to all clients, visitors, and individuals who access or use Upspect’s services. Upspect may update these Terms; continued use after changes constitutes acceptance of the revised Terms.
2. Services
Upspect provides professional residential and commercial property inspection services in Arizona. Available inspection types, add-ons, coverage, pricing, and scope may change. Current public services and pricing are listed on this website, and unusual or commercial scopes require confirmation by the Upspect team.
3. Scheduling, Rescheduling, and Cancellations
Inspections are scheduled through our booking system or directly with our team. By completing a booking, you acknowledge the scheduled date, time, and associated fees.
- Rescheduling: Requests should be made at least 24 hours before the inspection and remain subject to availability.
- Cancellations: Cancellations made fewer than 24 hours before the inspection may be subject to a cancellation fee.
- No-shows or unavailable access: Failure to provide property access may result in a trip fee or forfeiture of a deposit.
Upspect may reschedule or cancel because of unsafe conditions, weather, or circumstances beyond our control. Clients will be notified and rescheduled when possible.
4. Payment
Payment is due at or before service unless otherwise agreed in writing. Quoted prices apply to the stated scope and service area. Extended travel, unusual properties, or expanded scope may require an additional fee disclosed before confirmation.
5. Scope and Limitations of Inspection
A home inspection is a visual, non-invasive evaluation of accessible areas and systems at a specific point in time. It is not a guarantee, warranty, code-compliance inspection, or prediction of future performance.
Reports describe observable conditions on the date of inspection. Upspect is not responsible for defects that were concealed or inaccessible, conditions that develop later, or items excluded in the written inspection agreement.
6. Inspection Reports
Inspection reports are delivered digitally and are prepared for the client named in the inspection agreement. Reports may not be transferred, altered, or used commercially without written authorization from Upspect.
7. Third-Party Platforms
Upspect may receive leads, schedule appointments, or communicate through third-party platforms including Thumbtack, Spectora, and Google. Use of those platforms is also governed by their terms. By contacting Upspect through a third-party platform, you consent to follow-up by platform message, phone, email, or SMS concerning your inquiry. Standard message and data rates may apply.
8. Limitation of Liability
To the maximum extent permitted by law, Upspect’s liability for a claim arising from inspection services shall not exceed the fee paid for the inspection giving rise to the claim. Upspect shall not be liable for indirect, incidental, consequential, special, or punitive damages.
9. Disclaimer of Warranties
Services are provided “as is” and “as available.” Upspect makes no express or implied warranty that an inspection will identify every defect, deficiency, or code violation.
10. Dispute Resolution
Disputes should first be addressed through good-faith communication with Upspect. If unresolved, disputes shall be submitted to binding arbitration in Maricopa County, Arizona, under the rules of the American Arbitration Association. The prevailing party may recover reasonable attorney’s fees and costs where permitted.
11. Governing Law
These Terms are governed by Arizona law. Legal proceedings not subject to arbitration shall be brought in the courts of Maricopa County, Arizona.
12. Privacy
Use of Upspect services is also governed by our Privacy Policy, incorporated into these Terms by reference.
13. Contact Us
- Email: info@upspect.com
- Website: upspect.com
- Location: Queen Creek, Arizona